Privacy Policy

Privacy Policy

At Mobile Market Place B.V. (“we,” “us,” or “our”), we are committed to safeguarding your privacy. This privacy policy elucidates how we collect, utilize, share, and process your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

      1. Introduction

This Privacy and Cookie Policy applies to the Mobile Marketplace website, owned and operated by Mobile Market Place B.V., located at https://mobilemarket.place (the “Site”). By using the Site, as well as our products, services, and participating in the Mobile Marketplace community, you confirm that you have read and accepted this Policy. If you do not agree, do not use the Site, products, or services.

      2. Definition of Personal Data/Personal Information

Personal data refers to information that can directly or indirectly identify you as an individual. It excludes data that has been anonymized or aggregated beyond identification.

      3. Collection of Personal Data

We collect and process personal information when you:

  • Visit our website, including activities like communicating via live chat widget, leaving reviews, filling out forms, or subscribing to newsletters.
  • Contact our customer service or request information through various means.
  • Participate in customer satisfaction surveys, market research, feedback, or surveys.
  • Communicate with us via social networking websites, third-party apps, or similar technologies.

      4. Types of Personal Data We Collect

Data you provide may include:

  • Contact details (e.g., name, address, email, phone number) shared via submission forms on our website and/or live chat widget.
  • Demographic information (e.g., age).
  • Account status.
  • Responses to surveys (unless anonymous).
  • Marketing preferences.

Additionally, we may automatically collect information using cookies and similar technologies.

Use of Cookies

We use cookies to enhance and protect our products and services, personalize content, measure advertisements, understand user behavior, and ensure a secure experience. Cookie categories include:

  • Session cookies (expire after browser closure).
  • Persistent cookies (remain on your device until expiration or deletion).
  • Strictly necessary cookies (essential for site functionality).
  • Performance cookies (collect usage data).
  • Functionality cookies (remember user preferences).

You can adjust your browser settings to reject cookies, but this may limit site functionality.

       5. How We Use Your Personal Data

We process your personal information for various purposes, including:

  • Providing information.
  • Communicating with you, administering contests, and offering targeted advertisements.
  • System administration, troubleshooting, data analysis, research, and audits.
  • Authentication, user differentiation, and monitoring site usage.
  • Conducting marketing analysis to improve our services.
  • Providing customer support and ensuring a high level of service.
  • Notifying you of service changes.
  • Enhancing safety and security.
  • Complying with applicable laws.

To stop receiving marketing emails, please contact us or use the unsubscribe link in our emails.

        6. Legal Basis for Processing Your Personal Information

We process your data based on various legal bases, including consent, legitimate business interests, contract performance, and compliance with GDPR and other applicable laws.

        7. Data Storage and Transfer

Your data may be transferred and stored outside the EEA or the UK, subject to appropriate safeguards to protect your privacy rights.

        8. Your Rights

You have rights regarding your personal data, including the right to object, access, erase, restrict, or receive a copy. We’ll handle your requests in accordance with GDPR and other applicable laws.

        9. Third-Party Websites and Services

Our website may contain links to third-party websites and services with their own privacy policies. We are not responsible for their practices or content.

        10. Data Retention

We retain your personal information only as long as necessary, deleting or anonymizing it afterward, unless longer retention is legally required.

        11. Changes to This Privacy Policy

We may update this privacy policy periodically to align with industry practices, technology changes, and legal requirements. Any changes will be posted on our website and app.

        12. Contact Us

If you have questions about this privacy policy, please contact us at info@mobilemarket.place.